“If you pair excellence with humility, people not only won’t run over you, they will respect you.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“Henry David Thoreau wrote, “One is not born into the world to do everything, but to do something.”
―
John C. Maxwell
“Needless to say, you can love people without leading them, but you cannot lead people without loving them.”
―
John C. Maxwell
“You cannot enjoy others until you
enjoy yourself because you cannot give to others what you do not have.”
―
John C. Maxwell
“Dale Carnegie was a master at identifying potential leaders. Once asked by a reporter how he had managed to hire forty-three millionaires, Carnegie responded that the men had not been millionaires when they started working for him. They had become millionaires as a result. The reporter next wanted to know how he had developed these men to become such valuable leaders. Carnegie replied, “Men are developed the same way gold is mined. Several tons of dirt must be moved to get an ounce of gold. But you don’t go into the mine looking for dirt,” he added. “You go in looking for the gold.” That’s exactly the way to develop positive, successful people. Look for the gold, not the dirt; the good, not the bad. The more positive qualities you look for, the more you are going to find.”
―
John C. Maxwell
“People do not care how much you know until they know how much you care.”
―
John C. Maxwell
“Our problems are no longer problems when we seek learning instead of leisure.”
―
John C. Maxwell
“communication comes from the Latin word communis, meaning “common.”
―
John C. Maxwell
“If your habits don't line up with your dream, then you need to either change your habits or change your dream”
―
John C. Maxwell
“Followers tell you what you want to hear. Leaders tell you what you need to hear.”
―
John C. Maxwell
“What can I say to get others involved around the table? How can I draw them in?”
―
John C. Maxwell
“REAL: relationships, equipping, attitude, and leadership.”
―
John C. Maxwell
“Above all, don’t dwell on yesterday’s victory. If your focus is on what’s behind you rather than what’s ahead, you will crash.”
―
John C. Maxwell
