“«En el control de calidad no nos preocupa el producto, nos preocupa el proceso. Si el proceso es correcto, el producto está garantizado». Lo mismo se aplica a la integridad: garantiza la credibilidad.”

John C. Maxwell

“The road to the next level is always uphill, and if a team isn’t intentionally fighting to move up, then it inevitably slides down.”

John C. Maxwell

“There’s a difference between hearing people and listening to them.”

John C. Maxwell

“Write down somewhere in the margins on this page your answer to this question: How have you changed . . . lately? In the last week, let’s say? Or in the last month? The last year? Can you be very specific? Or must your answer be incredibly vague? You say you’re growing. Okay . . . how? “Well,” you say, “In all kinds of ways.” Great! Name one. You see, effective teaching comes only through a changed person. The more you change, the more you become an instrument of change in the lives of others. If you want to become a change agent, you also must change.2 Change the leader—change the organization.”

John C. Maxwell

“Everybody on a championship team doesn’t get publicity, but everyone can say he’s a champion.”

John C. Maxwell

“In most cases, those who want power probably shouldn't have it, those who enjoy it probably do so for the wrong reasons, and those who want most to hold on to it don't understand that it's only temporary.”

John C. Maxwell

“A realist believes that what is done or left undone in the short run determines the long run.”

John C. Maxwell

“The bottom line in managing your emotions is that you should put others – not yourself – first in how you handle and process them. Whether you delay or display your emotions should not be for your own gratification. You should ask yourself, What does the team need? Not, What will make me feel better?”

John C. Maxwell

“know how” to “do now.”

John C. Maxwell

“Decide whether or not the goal is worth the risks involved. If it is, stop worrying.”

John C. Maxwell

“Successful leaders are like icebergs. When you look at an iceberg, you see only about 10 percent of it, and the rest of it is hidden under the water. When you look at successful leaders, you see only a fraction of their lives. You see the part that looks really good, but there’s usually a lot that remains hidden that’s neither exciting nor glamorous.”

John C. Maxwell

“President Abraham Lincoln said, “Nearly all men can stand adversity, but if you want to test a man’s character, give him power.”

John C. Maxwell

“listener’s lean.”

John C. Maxwell

“«Decida qué hacer y hágalo; decida qué no hacer y no lo haga». La evaluación de prioridades, sin embargo, no es tan sencilla. Muchas veces las opciones no son blancas o negras, sino de muchos tonos grises. He descubierto que lo último que uno sabe es qué debe”

John C. Maxwell

“Tone, inflection, timing, volume, pacing—everything you do with your voice communicates something and has the potential to help you connect to or disconnect from others when you speak.”

John C. Maxwell


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