“Too many people, when they make a mistake, just keep stubbornly plowing ahead and end up repeating the same mistakes. I believe in the motto, Try and try again.' But the way I read it, it says, Try, then stop and think. Then try again.”

“Un líder es grande, no por su poder, sino por su habilidad de hacer surgir poder a otros.”

“Value people. Praise effort. Reward performance.”

“There are two kinds of people in this world: those who want to get things done and those who don’t want to make mistakes.”

“Every time we choose action over ease we develop an increasing level of self-worth, self-respect, and self-confidence.”

“60 percent of all management problems are the result of faulty communications.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“Your values are the soul of your leadership, and they drive your behavior.”

“You cannot kindle a fire in any other heart until it is burning within your own.”

“As long as you are hanging around amateurs, you will think like an amateur, and you will not improve your skills.”

“One of the ways Coach Wooden used to do that was to ask his players to acknowledge the skills and contributions of others. He told each player that if a teammate made a great pass or set a pick that allowed him to score, he should acknowledge the teammate on the way back down the court. One time a player asked, “Coach, if we do that, what if the teammate that made the assist isn’t looking?” Coach Wooden replied, “He will always be looking.” Coach knew that people look for and thrive on acknowledgment and appreciation.”

“A sign of a great team leader is the proper placement of people.”

“The effectiveness of your work will never rise above your ability to lead and influence others. You cannot produce consistently on a level higher than your leadership. In other words, your leadership skills determine the level of your success-and the success of those who work around you.”

“Leadership is more than management. Leadership is: • People more than projects • Movement more than maintenance • Art more than science • Intuition more than formula • Vision more than procedure • Risk more than caution • Action more than reaction • Relationships more than rules • Who you are more than what you do If you want to influence others, then you must learn to lead.”

“Experience isn’t the best teacher—evaluated experience is.”