“If you are willing to change your thinking, you can change your feelings.”
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John C. Maxwell
“What do the people closest to you value? Make a list of the most important people in your life-from home, work, church, hobbies, and so on. After making the list, write what each person values most. Then rate yourself on a scale of 1 (poorly) to 10 (excellently) on how well you relate to that person's values. If you can't articulate what someone values or you score lower than an 8 in relating to that person, spend more time with him or her to improve.”
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John C. Maxwell
“UCLA psychology professor emeritus Albert Mehrabian discovered that face-to-face communication can be broken down into three components: words, tone of voice, and body language.”
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John C. Maxwell
“As a leader, you don't earn any points for failing in a noble cause. You don't get credit for being "right" as you bring the organization to a halt. Your success is measured by your ability to actually take the people where they need to go. But you can do that only if the people first buy into you as a leader. That's the reality of the Law of Buy-In.”
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John C. Maxwell
“Most people who decide to grow personally find their first mentors in the pages of books.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“Many people fail to make a difference because they are so busy.
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John C. Maxwell
“The larger the group, the simpler the communication needs to be.”
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John C. Maxwell
“I believed that if you have the heart to make a difference, there is always an answer, but if you have a heart of indifference, there is never an answer.”
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John C. Maxwell
“Realize that the guys who criticize will minimize the guys whose enterprise rises above the guys who criticize and minimize.”
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John C. Maxwell
“In my first leadership position, I mistakenly thought that being named the leader meant that I was the leader. Back then I defined leading as a noun—as the position I was appointed to—not a verb—as what I was doing. Though I had been hired as the senior pastor, I quickly discovered the real leader of the church was a down-to-earth farmer named Claude, who had been earning his leadership influence through many positive actions over many years. He later explained it to me, saying, “John, all the letters”
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John C. Maxwell
“Your vision will become clear only when you look into your heart. Who looks outside, dreams. Who looks inside, awakens.” —Carl Jung”
―
John C. Maxwell
