“One of the most important things you can do as a leader is make sure you and your organization are delivering what you promised. The question I ask to make an assessment of this is “Did we exceed expectations?” This ensures my future success and that of my organization. The future is dim professionally for anyone who doesn’t exceed the expectations of customers or clients.”
“This idea of starting at the bottom and working one’s way up may appear to be sound, but the major objection to it is this— too many of those who begin at the bottom never manage to lift their heads high enough to be seen by opportunity, so they remain at the bottom. It should be remembered, also, that the outlook from the bottom is not so very bright or encouraging. It has a tendency to kill off ambition. We call it “getting into a rut,” which means that we accept our fate because we form the habit of daily routine, a habit that finally becomes so strong we cease to try to throw it off. And that is another reason why it pays to start one or two steps above the bottom. By so doing one forms the habit of looking around, of observing how others get ahead, of seeing opportunity, and of embracing it without hesitation.”
“When you fall down, rise up. When you fall again, rise up again. This is just a developmental process that makes a healthy baby become a successful man.”
“The vision of life is not a "discovery"; it's a "work" and whatever position you occupy demands work. Your life may not be built on your visions if you go high and find yourself doing the vice. Going higher should be a priority; but being aware of the reason for getting there should be the focus!”
“Faith is neither hope nor trust, but a particular spiritual state. Faith is man’s awareness that
his position in the world obliges him to perform certain actions. A person acts according to his
faith, not as the catechism says because he believes in things unseen as in things seen, nor
because he wishes to achieve things hoped for, but simply because having defined his
position in the world it is natural for him to act according to it.”
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