“When you set more goals, try more things, engage in more activities, and explore more opportunities, your probabilities of success increase dramatically.”
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
“When I meet with world leaders, what’s striking — whether it’s in Europe or here in Asia…” — Barack Obama, mistakenly referring to Hawaii as Asia while holding a press conference outside Honolulu, Nov. 16, 2011”
“No matter how many times you get knocked down, keep getting back up. God sees your resolve. He sees your determination. And when you do everything you can do, that’s when God will step in and do what you can’t do.”
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