“Si el vendedor se siente atemorizado o abrumado por el posible cliente, llevar a cabo una presentación eficaz es tremendamente difícil. El vendedor que piensa: ¿Quién soy yo para decirle a esta persona que mis productos o servicios le van a ayudar?, no conseguirá el nivel de entusiasmo, fuerza y confianza necesarios para triunfar.”
“Keep on asking and it will be given you; keep on seeking and you will find; keep on knocking [reverently] and [the door] will be opened to you. Matthew 7:7”
“Our nation was born in genocide when it embraced the doctrine that the original American, the Indian, was an inferior race. Even before there were large numbers of Negroes on our shore, the scar of racial hatred had already disfigured colonial society. From the sixteenth century forward, blood flowed in battles over racial supremacy. We are perhaps the only nation which tried as a matter of national policy to wipe out its indigenous population. Moreover, we elevated that tragic experience into a noble crusade. Indeed, even today we have not permitted ourselves to reject or feel remorse for this shameful episode. Our literature, our films, our drama, our folklore all exalt it. Our children are still taught to respect the violence which reduced a red-skinned people of an earlier culture into a few fragmented groups herded into impoverished reservations.”
“It's not surprising, then, they get bitter, they cling to guns or religion or antipathy to people who aren't like them or anti-immigrant sentiment or anti-trade sentiment as a way to explain their frustrations.”
“Beyond a critical point within a finite space, freedom diminishes as numbers increase. This is as true of humans in the finite space of a planetary ecosystem as it is of gas molecules in a sealed flask. The human question is not how many can possibly survive within the system, but what kind of existence is possible for those who do survive.
“There are two types of patience. One is exercised in hard work and the other in idleness. Patience with hard work is the one that moves mountains. Patience in idleness moves nothing, not even cobwebs.”
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