“Reality, in fact, is always something you couldn't have guessed. That's one of the reasons I believe Christianity. It's a religion you couldn't have guessed.”
“My assignment as the post’s adjutant and personnel officer (I ended the war a captain) put me in close contact with the civilian bureaucrats and it didn’t take long for me to decide I didn’t think much of the inefficiency, empire building, and business-as-usual attitude that existed in wartime under the civil service system. If I suggested that an employee might be expendable, his supervisor would look at me as if I were crazy. He didn’t want to reduce the size of his department; his salary was based to a large extent on the number of people he supervised. He wanted to increase it, not decrease it. I discovered it was almost impossible to remove an incompetent or lazy worker and that one of the most popular methods supervisors used in dealing with an incompetent was to transfer him or her out of his department to a higher-paying job in another department. We had a warehouse filled with cabinets containing old records that had no use or historic value. They were totally obsolete. Well, with a war on, there was a need for the warehouse and the filing cabinets, so a request was sent up through channels requesting permission to destroy the obsolete papers. Back came a reply—permission granted provided copies are made of each paper destroyed.”
“Don’t let your phone calls, online chats, and other trivial activities manage you. You have to manage them because they don’t have the dreams to fulfill; you have the dreams.”
“A goal, however, is something distinctly different from a wish. It is clear, written, and specific. It can be quickly and easily described to another person. You can measure it, and you know when you have achieved it or not.”
“No matter where we are, God is as close as a prayer. He is our support and our strength. He will help us make our way up again from whatever depths we have fallen.”
“Si el vendedor se siente atemorizado o abrumado por el posible cliente, llevar a cabo una presentación eficaz es tremendamente difícil. El vendedor que piensa: ¿Quién soy yo para decirle a esta persona que mis productos o servicios le van a ayudar?, no conseguirá el nivel de entusiasmo, fuerza y confianza necesarios para triunfar.”
“Smiling novices. I can hear the music of your laughter of joy. Learn, my children, to be holy, for true holiness consists of doing God's work with a smile.”
“Hatred and bitterness can never cure the disease of fear; only love can do that. Hatred paralyzes life; love releases it. Hatred confuses life; love harmonizes it. Hatred darkens life; love illumines it.”
“Both my parents had a great influence on me. I never heard my father use a profane or even a slang word. I always respected him because of his complete integrity. In his business dealings his handshake was like a contract. He was as good as his word. Of all the people I have ever known, my mother had the greatest influence on me.”
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