“One of the most important things you can do as a leader is make sure you and your organization are delivering what you promised. The question I ask to make an assessment of this is “Did we exceed expectations?” This ensures my future success and that of my organization. The future is dim professionally for anyone who doesn’t exceed the expectations of customers or clients.”
“When you don’t become fixated on winning the prize or appearing successful, and instead pursue your passions, then you will discover the fulfillment that comes from living by instinct.”
“Prison is designed to break one's spirit and destroy one's resolve. To do this, the authorities attempt to exploit every weakness, demolish every initiative, negate all signs of individuality--all with the idea of stamping out that spark that makes each of us human and each of us who we are.”
“Peace is not just the absence of conflict; peace is the creation of an environment where all can flourish regardless of race, color, creed, religion, gender, class, caste or any other social markers of difference.”
“A farmer had a vicious bull that took after anybody who tried to cross the field. One day a neighbor climbed the fence and was soon running for his life. This man was fast, though, and he got to a tree with the bull close behind. There was no time to climb the tree, so he led the bull in a chase around the tree. He finally was able to grab the bull by the tail. The bull was now at a disadvantage. He couldn’t catch the man and he couldn’t shake him from his tail. The more they ran the madder the bull got. He pawed up the earth and bellowed until you could hear him miles away. Finally, he broke into a dead run, the man still hanging onto his tail. "The neighbor, now dragging along behind, shouted at the bull, 'Darn you, who commenced this fuss?' "That’s our situation here,” summarized Lincoln. “It's our duty to settle this fuss at the earliest possible moment, no matter who commenced it”.”
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