“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
“The desire for sexual expression is inborn and natural. The desire cannot, and should not be submerged or eliminated. But it should be given an outlet through forms of expression which enrich the body, mind, and spirit of man.”
“The great enemy of truth is very often not the lie--deliberate, contrived and dishonest--but the myth--persistent, persuasive and unrealistic. Too often we hold fast to the cliches of our forebears. We subject all facts to a prefabricated set of interpretations. We enjoy the comfort of opinion without the discomfort of thought.
“overcoming fear, personal scarifies for the cause of freedom of all, and ability to see good in your enemies – No one is born hating another person because of the color of your skin, or his background, or his religion … if they can learn to hate, they can be taught to love.”
“At that moment it meant nothing to him who might be standing over him, or what was said
of him; he was only glad that people were standing near him and only wished that they would
help him and bring him back to life, which seemed to him so beautiful now that he had today
learned to understand it so differently.”
“I may repeat 'Do as you would be done by' till I am black in the face, but I cannot really carry it out till I love my neighbor as myself: and I cannot learn to love my neighbor as myself till I learn to love God;and I cannot learn to love God except by learning to obey him.”
“Challenges are unavoidable, yet unpredictable! ...but the good news is "every challenge is overcome-able". You are an over-comer. Believe and overcome!”
“The Christian is in a different position from other people who are trying to be good. They hope, by being good, to please God if there is one; or — if they think there is not — at least they hope to deserve approval from good men. But the Christian thinks any good he does comes from the Christ-life inside him. He does not think God will love us because we are good, but that God will make us good because He loves us; just as the roof of a greenhouse does not attract the sun because it is bright, but becomes bright because the sun shines on it.”
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