“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
“The Bible is a legal document, sealed by the blood of Jesus. However, it is your believing it and your confessing it which makes it a reality to you.”
“Freedom is never more than one generation away from extinction. We didn't pass it to our children in the bloodstream. It must be fought for, protected, and handed on for them to do the same.”
“you have to realize that you don't have someone else's life and your never going to. You better start loving the one you got. Embrass the life you have and stop wishing that you could be someone else. Just stop all that and start saying "God here I am. Do what you want to do with me"
“All people are standing; you got to standout! All people are breaking grounds; you got to breakthrough grounds! Don't settle for less; rise up and stand tall in what you do!”
“People can poison people; people can also promote people. People can push people up; people can also pull people down. Don’t just follow people cheerfully; follow people carefully!”
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