“The starting point of high performance is for you to identify the key result areas of your work. Discuss them with your boss. Make a list of your most important output responsibilities, and make sure that the people above you, on the same level as you, and below you are in agreement with it. For”
“Don't be shy to say "I am sorry"; Never feel too big to say "Please forgive me"; Don't think it's unnecessary to say "thank you"; Never feel bad to admit "I am wrong"! That's a good tactics is communication!”
“Por favor, no pierdas tu tiempo ni el de tus clientes explicándoles lo que es el producto. Cuéntales lo que el producto puede hacer por ellos y por qué.”
“Choose to be great in your field of choice and work it out. Choose that your harvest will be abundant and strive for it. Choose to be a success and prepare for it. Choose to be a winner and fight for it. Success is a choice!”
“the very fact of the death of someone close to them aroused in all who heard about it, as
always, a feeling of delight that he had died and they hadn't.”
“When I examine myself and my methods of thought, I come to the conclusion that the gift of fantasy has meant more to me than any talent for abstract, positive thinking.”
“No individual has any right to come into the world and go out of it without leaving behind him distinct and legitimate reasons for having passed through it.”
“I believe a stronger sense of empathy would tilt the balance of our current politics in favor of those people who are struggling in this society. After all if they are like us, then their struggles are our own. If we fail to help we diminish ourselves.”
“Although we had no hope of defeating the enemy in the battlefield, nevertheless, we fought back to keep the idea of liberation alive. From a conversation with Richard Stengel, January 13, 1993”
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