“No justification of virtue will enable a man to be virtuous. Without the aid of trained emotions the intellect is powerless against the animal organism. I had sooner play cards against a man who was quite skeptical about ethics, but bred to believe that ‘a gentleman does not cheat’, than against an irreproachable moral philosopher who had been brought up among sharpers.”
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
“God never said that we wouldn’t have unfair situations, that we wouldn’t experience loss. But He promised if we would stay in faith, He would restore everything that was stolen.”
“Cease to think of an impossibility and you will seize an opportunity for productivity. Excellence comes when you leave thoughts of imposibilities behind and live by the focus of faith and hope in the face of difficulty.”
“Totalitarianism always starts with restrictions on the rights of others. We must avoid this at all costs. George Washington even said, “If the freedom of speech is taken away, then dumb and silent we may be led, like sheep to the slaughter.”
“Sometimes you'll remove the log from your own eyes and to your amazement; you will see that your friend has no speck there after all the suspicions. You got to see before you judge!”
“The New testament commanded to love each other, pray for each other, encourage each other, admonish each other, greet each other, serve each other, teach each other, accept each other, honor each other, bear each other's burdens, forgive each other, submit to each other, be devoted each other, and many other mutual tasks. This is biblical membership!”
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