“It is the personalities back of a business which determine the measure of success the business will enjoy. Modify those personalities so they are more pleasing and more attractive to the patrons of the business and the business will thrive. In any of the great cities of the United States one may purchase merchandise of similar nature and price in scores of stores, yet you will find there is always one outstanding store which does more business than any of the others, and the reason for this is that back of that store is a man, or men, who has attended to the personalities of those who come in contact with the public. People buy personalities as much as merchandise, and it is a question if they are not influenced more by the personalities with which they come in contact than they are by the merchandise.
“In the Catholic school, when it came time to pray, I would pretend to close my eyes, then peek around the room. Nothing happened. No angels descended.”
“and decide you really do want a hot fudge sundae! Go ahead and eat it. It is continual excess that causes trouble—not occasional liberties. God created a wide variety of foods for us to eat. Every good food God made, you can eat.”
“Sometimes she did not know what she feared, what she desired: whether she feared or
desired what had been or what would be, and precisely what she desired, she did not know.”
“I am a little pencil in God's hands. He does the thinking. He does the writing. He does everything and sometimes it is really hard because it is a broken pencil and He has to sharpen it a little more.”
“The inner voice is something which cannot be described in words. But sometimes we have a positive feeling that something in us prompts us to do a certain thing. The time when I learnt to recognise this voice was, I may say, the time when I started praying regularly.”
“One step beyond that boundary line which resembles the line dividing the living from the
dead lies uncertainty, suffering, and death. And what is there? Who is there?--there beyond
that field, that tree, that roof lit up by the sun? No one knows, but one wants to know. You fear
and yet long to cross that line, and know that sooner or later it must be crossed and you will
have to find out what is there, just as you will inevitably have to learn what lies the other side
of death. But you are strong, healthy, cheerful, and excited, and are surrounded by other such
excitedly animated and healthy men.”
“Positive attitude enables you to go with passion and see possibility in every challenging circumstance. It was by that, that great achievers picked up metal scraps on the floor and saw machines built from it.”
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