“To be successful, you must find peace of mind, acquire the material needs of life, and above all, attain happiness. All of these evidences of success begin in the form of thought impulses.”
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
“Friendship is the greatest of worldly goods. Certainly to me it is the chief happiness of life. If I had to give a piece of advice to a young man about a place to live, I think I should say, 'sacrifice almost everything to live where you can be near your friends.”
“Meanwhile spring arrived. My old dejection passed away and gave place to the unrest
which spring brings with it, full of dreams and vague hopes and desires.”
“C.S. Lewis dijo: «Hay dos tipos de personas: los que le dicen a Dios: “Sea hecha tu voluntad”, y aquellos a quienes Dios les dice: “Muy bien, entonces, hágase tu voluntad”».”
“When the vision of the U.S. government included guarding the rights of people but staying out of their way, America was an economic engine more powerful than anything the world had ever witnessed.”
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