“...here also forgiving does not mean excusing. Many people seem to think it does. They think that if you ask them to forgive someone who has cheated or bullied them you are trying to make out that there was really no cheating or bullying. But if that were so, there would be nothing to forgive. (This doesn't mean that you must necessarily believe his next promise. It does mean that you must make every effort to kill every taste of resentment in your own heart - every wish to humiliate or hurt him or to pay him out.)”
“The modern habit of doing ceremonial things unceremoniously is no proof of humility; rather it proves the offender's inability to forget himself in the rite, and his readiness to spoil for every one else the proper pleasure of ritual.”
“In contrast, the Bible says, “A man’s wisdom gives him patience; it is to his glory to overlook an offense.”15 Patience comes from wisdom, and wisdom comes from hearing the perspective of others. Listening says, “I value your opinion, I care about our relationship, and you matter to me.” The cliché is true: People don’t care what we know until they know we care.”
“Second, take every course and seminar available on the key skills that can help you. Attend the conventions and business meetings of your profession or occupation. Go to the sessions and workshops. Sit up front and take notes. Purchase the audio recordings of the programs. Dedicate yourself to becoming one of the most knowledgeable and competent people in your field. Third,”
“I’m looking for a second reformation. The first reformation of the church 500 years ago was about beliefs. This one is going to be about behavior. The first one was about creeds. This one is going to be about deeds. It is not going to be about what does the church believe, but about what is the church doing.”
“They are ALWAYS happy and don’t even have to make an effort to be this way. What is their secret? Why them and not me? I used to wonder. Some people are born with a temperament that makes it easy for them to look on the bright side, but even they have to make choices about their thoughts and attitudes toward life. Any person, no matter how naturally inclined they are toward good moods, can have sour, negative thoughts if they don’t choose differently. Your mind, mouth, moods, and attitudes are all intricately connected. First you think, and then your thoughts turn into words that you speak,
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