“It is the personalities back of a business which determine the measure of success the business will enjoy. Modify those personalities so they are more pleasing and more attractive to the patrons of the business and the business will thrive. In any of the great cities of the United States one may purchase merchandise of similar nature and price in scores of stores, yet you will find there is always one outstanding store which does more business than any of the others, and the reason for this is that back of that store is a man, or men, who has attended to the personalities of those who come in contact with the public. People buy personalities as much as merchandise, and it is a question if they are not influenced more by the personalities with which they come in contact than they are by the merchandise.
“Our words and actions should bear good fruit (see Matthew 7:15–20). If we appear to have good fruit, it is important that we actually have it because people will be watching us to see if we are genuine. God has chosen us to be His ambassadors (see 2 Corinthians 5:20), and we represent Him well when there is good fruit in our lives. It isn’t enough just to have a Jesus sticker on our cars and a cross hanging around our necks displaying our Christianity—we must have the fruit to back it up.”
“When the vision of the U.S. government included guarding the rights of people but staying out of their way, America was an economic engine more powerful than anything the world had ever witnessed.”
“The alternate domination of one faction over another, sharpened by the spirit of revenge, natural to party dissension, which in different ages and countries has perpetrated the most horrid enormities, is itself a frightful despotism. But this leads at length to a more formal and permanent despotism.”
“We don’t have to be on the battlefields of the world to experience strife and conflict. We need only to open our eyes each morning and read the headlines, we need only to turn a keen ear when our phones ring with bad news, we need only to open our hearts to those next door—and maybe even in our own homes—to notice those with grieving hearts.”
“The great enemy of truth is very often not the lie--deliberate, contrived and dishonest--but the myth--persistent, persuasive and unrealistic. Too often we hold fast to the cliches of our forebears. We subject all facts to a prefabricated set of interpretations. We enjoy the comfort of opinion without the discomfort of thought.
“Years ago, I used to tell new leaders I hired that every person in our organization walked around with two buckets. One bucket contained water, and the other gasoline. As leaders, they would continually come across small fires, and they could pour water or gasoline on a fire. It was their choice.”
“No, you can't deny women their basic rights and pretend it's about your 'religious freedom'. If you don't like birth control, don't use it. Religious freedom doesn't mean you can force others to live by your own beliefs.”
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