“I believe in (the American) people. I believe that people are more good than bad. I believe tragic things happen. I think there's evil in the world. But I think that at the end of the day, if we work hard, and if we're true to those things in us that feel true and feel right, that, the world gets a little better each time. That's what this presidency is trying to be about. And I see that in the young people i work with. This is not just drama-obama. This is what I really believe.”
“Break away from the box confining you. Positive dreamers do not follow the status quo. They keep raising the standard of the bar higher and higher. Raise the bar.”
“It is the personalities back of a business which determine the measure of success the business will enjoy. Modify those personalities so they are more pleasing and more attractive to the patrons of the business and the business will thrive. In any of the great cities of the United States one may purchase merchandise of similar nature and price in scores of stores, yet you will find there is always one outstanding store which does more business than any of the others, and the reason for this is that back of that store is a man, or men, who has attended to the personalities of those who come in contact with the public. People buy personalities as much as merchandise, and it is a question if they are not influenced more by the personalities with which they come in contact than they are by the merchandise.
“Escoja estar feliz, escoja tener una buena actitud. Recuerde que estar contento es una decisión que usted tiene que tomar, y aun cuando no lo entienda, sepa que Dios está haciendo una obra en y a través de usted. Decida que desde ahora en adelante, usted florecerá donde esté plantado y disfrutará de cada día de su vida.”
“But did it grow ninety feet in six weeks or was it ninety feet in five years? You think about it for a moment, and you know it was ninety feet in five years because had there been any year they did not water it and fertilize it, there would have been no Chinese bamboo tree.”
“Prison is designed to break one's spirit and destroy one's resolve. To do this, the authorities attempt to exploit every weakness, demolish every initiative, negate all signs of individuality--all with the idea of stamping out that spark that makes each of us human and each of us who we are.”
“A good character is not only about the good person people know you to be. Your ability to tell the truth about how bad you had been is also a good character.”
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
“In reaffirming the greatness of our nation, we understand that greatness is never a given. It must be earned. Our journey has never been one of shortcuts or settling for less. It has not been the path for the faint-hearted, for those who prefer leisure over work, or seek only the pleasures of riches and fame. Rather, it has been the risk-takers, the doers, the makers of things -- some celebrated, but more often men and women obscure in their labor -- who have carried us up the long, rugged path towards prosperity and freedom.”
“In all things, may the victory come to us while the glory goes to God. We can't handle the glory... It only brings pride to us! We can handle the victory... It brings a joyful life!”
“Contrary to popular belief, I consider failure a necessity in business. If you're not failing at least five times a day, you're probably not doing enough. The more you do, the more you fail. The more you fail, the more you learn. The more you learn, the better you get. The operative word here is learn. If you repeat the same mistake two or three times, you are not learning from it. You must learn from your own mistakes and from the mistakes of others before you."
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