“[Multitudes] have never been born again. They will go into eternity lost—while thinking they are saved because they belong to the church, or were baptized.”

“If you do not see great riches in your imagination, you will never see them in your bank balance.”

“Levin was almost of the same age as Oblonsky; their intimacy did not rest merely on champagne. Levin had been the friend and companion of his early youth. They were fond of one another in spite of the difference of their characters and tastes, as friends are fond of one another who have been together in early youth. But in spite of this, each of them—as is often the way with men who have selected careers of different kinds—though in discussion he would even justify the other's career, in his heart despised it. It seemed to each of them that the life he led himself was the only real life, and the life led by his friend was a mere phantasm. Oblonsky could not restrain a slight mocking smile at the sight of Levin. How often he had seen him come up to Moscow from the country where he was doing something, but what precisely Stepan Arkadyevitch could never quite make out, and indeed he took no interest in the matter. Levin arrived in Moscow always excited and in a hurry, rather ill at ease and irritated by his own want of ease, and for the most part with a perfectly new, unexpected view of things. Stepan Arkadyevitch laughed at this, and liked it. In the same way Levin in his heart despised the town mode of life of his friend, and his official duties, which he laughed at, and regarded as trifling. But the difference was that Oblonsky, as he was doing the same as every one did, laughed complacently and good-humoredly, while Levin laughed without complacency and sometimes angrily.”

“We don't use guns because we don't have guns”

“I see my life in terms of music.”

“There is more to life than simply increasing its speed.”

“Por favor, no pierdas tu tiempo ni el de tus clientes explicándoles lo que es el producto. Cuéntales lo que el producto puede hacer por ellos y por qué.”

“The Gospel shows people their wounds and bestows on them love. It shows them their bondage and supplies the hammer to knock away their chains. It shows them their nakedness and provides them the garments of purity. It shows them their poverty and pours into their lives the wealth of heaven. It shows them their sins and points them to the Savior.”

“In captivity, in the shed, Pierre had learned, not with his mind, but with his whole being, his life, that man is created for happiness, that happiness is within him, in the satisfying of natural human needs, and that all unhappiness comes not from lack, but from superfluity; but now, in these last three weeks of the march, he had learned a new and more comforting truth - he had learned that there is nothing frightening in the world. He had learned that, as there is no situation in the world in which a man can be happy and perfectly free, so there is no situation in which he can be perfectly unhappy and unfree. He had learned that there is a limit to suffering and a limit to freedom, and that those limits are very close; that the man who suffers because one leaf is askew in his bed of roses, suffers as much as he now suffered falling asleep on the bare, damp ground, one side getting cold as the other warmed up; that when he used to put on his tight ballroom shoes, he suffered just as much as now, when he walked quite barefoot (his shoes had long since worn out) and his feet were covered with sores.”

“We must condemn those who are perpetuating the violence, and not the individuals who engage in the pursuit of their constitutional rights.”

“Unity increases power.”

“I steer my bark with Hope in the head, leaving Fear astern. My hopes, indeed, sometimes fail; but not oftener than the forebodings of the gloomy.”

“There are two types of laws, those that are just and those that are unjust. A just law is a man-made code that squares with the moral law. An unjust law is a code that is out of harmony with the moral law...Any law that uplifts the human personality is just. Any law that degrades human personality is unjust. All segregation statutes are unjust because segregation distorts the soul and damages the personality.”

“GIVE PEOPLE AN ACTION PLAN”

“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”