“Good leaders motivate others by their listening skills. We are to: avoid prejudicial first impressions; become less self-centered; withhold initial criticism; stay calm; listen with empathy; be active listeners; clarify what we hear; and recognize the healing power of listening. Then we are to act on what we hear”
“My brother's death: wise, good, serious, he fell ill while still a young man, suffered for more
than a year, and died painfully, not understanding why he had lived and still less why he had
to die. No theories could give me, or him, any reply to these questions during his slow and
painful dying.”
“In another conversation I said, ‘Tell me the truth. When you were leaving prison after twenty-seven years and walking down that road to freedom, didn’t you hate them all over again?’ And he said, ‘Absolutely I did, because they’d imprisoned me for so long. I was abused. I didn’t get to see my children grow up. I lost my marriage and the best years of my life. I was angry. And I was afraid, because I had not been free in so long. But as I got closer to the car that would take me away, I realized that when I went through that gate, if I still hated them, they would still have me. I wanted to be free. And so I let it go.”
“But she did not take her eyes from the wheels of the second car. And exactly at the
moment when the midpoint between the wheels drew level with her, she threw away the red
bag, and drawing her head back into her shoulders, fell on her hands under the car, and with a
light movement, as though she would rise immediately, dropped on her knees. And at the
instant she was terror-stricken at what she was doing. 'Where am I? What am I doing? What
for?' She tried to get up, to throw herself back; but something huge and merciless struck her
on the head and dragged her down on her back
“Lack of harmony and cooperation between the railroad management and the workers has made it necessary for the railroads to increase their freight and passenger rates, and this, in turn, has increased the cost of life's necessities to almost unbearable proportions. Here, again, lack of cooperation between a few leads to hardship for millions of people.”
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