“Based on your current results, what changes are you going to have to make to ensure that your products and services of tomorrow are exactly what the customers will be wanting at that time?”
“It is in some ways more troublesome to track and swat an evasive wasp than to shoot, at close range, a wild elephant. But the elephant is more troublesome if you miss.”
“One of the commonest and most generally accepted delusions is that every man can be
qualified in some particular way -- said to be kind, wicked, stupid, energetic, apathetic, and so
on. People are not like that. We may say of a man that he is more often kind than cruel, more
often wise than stupid, more often energetic than apathetic or vice versa; but it could never be
true to say of one man that he is kind or wise, and of another that he is wicked or stupid. Yet
we are always classifying mankind in this way. And it is wrong. Human beings are like rivers;
the water is one and the same in all of them but every river is narrow in some places, flows
swifter in others; here it is broad, there still, or clear, or cold, or muddy or warm. It is the same
with men. Every man bears within him the germs of every human quality, and now manifests
one, now another, and frequently is quite unlike himself, while still remaining the same man.”
“The first person you have to conquer is you. This is because when at last you win over million people, the first person to bring you down could be you. Discipline yourself!”
“The way people see others is a reflection of themselves: If I am a trusting person, I will see others as trustworthy. If I am a critical person, I will see others as critical. If I am a caring person, I will see others as compassionate. If you change yourself and become the kind of person you desire to be, you will begin to view others in a whole new light. And that will change the way you interact in all of your relationships.”
“It was clear that everything considered important and good was insignificant and repulsive,
and that all this glamour and luxury hid the old well-known crimes, which not only remained
unpunished but were adorned with all the splendor men can devise.”
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