“It is the personalities back of a business which determine the measure of success the business will enjoy. Modify those personalities so they are more pleasing and more attractive to the patrons of the business and the business will thrive. In any of the great cities of the United States one may purchase merchandise of similar nature and price in scores of stores, yet you will find there is always one outstanding store which does more business than any of the others, and the reason for this is that back of that store is a man, or men, who has attended to the personalities of those who come in contact with the public. People buy personalities as much as merchandise, and it is a question if they are not influenced more by the personalities with which they come in contact than they are by the merchandise.
“I remember Mac retorting that hundreds of years ago there was a Hindi word for a craft that flew in the air, long before the airplane was invented, but that did not mean that airplanes existed in ancient India.”
“hand God a blank sheet with your name signed at the bottom and tell him to fill in the details. The Bible says, “Give yourselves completely to God — every part of you … to be tools in the hands of God, to be used for his good purposes.”
“It's excellence in leadership when everyone wants to manufacture a black shoe and you manufacture a designer black shoe with gold medal on top. Do something new; do something better!”
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