“The essence of a successful business is really quite simple. It is your ability to offer a product or service that people will pay for at a price sufficiently above your costs, ideally three or four or five times your cost, thereby giving you a profit that enables you to buy and to offer more products and services.”
“My assignment as the post’s adjutant and personnel officer (I ended the war a captain) put me in close contact with the civilian bureaucrats and it didn’t take long for me to decide I didn’t think much of the inefficiency, empire building, and business-as-usual attitude that existed in wartime under the civil service system. If I suggested that an employee might be expendable, his supervisor would look at me as if I were crazy. He didn’t want to reduce the size of his department; his salary was based to a large extent on the number of people he supervised. He wanted to increase it, not decrease it. I discovered it was almost impossible to remove an incompetent or lazy worker and that one of the most popular methods supervisors used in dealing with an incompetent was to transfer him or her out of his department to a higher-paying job in another department. We had a warehouse filled with cabinets containing old records that had no use or historic value. They were totally obsolete. Well, with a war on, there was a need for the warehouse and the filing cabinets, so a request was sent up through channels requesting permission to destroy the obsolete papers. Back came a reply—permission granted provided copies are made of each paper destroyed.”
“I more than love you, I’m not whole without you. You are life itself to me. When you are gone I’m waiting for you to return so I can start living again.”
“Joy must be one of the pivots of our life. It is the token of a generous personality. Sometimes it is also a mantle that clothes a life of sacrifice and self-giving. A person who has this gift often reaches high summits. He or she is like sun in a community.”
“Integrity means that if our private life was suddenly exposed, we’d have no reason to be ashamed or embarrassed. Integrity means our outward life is consistent with our inner convictions.”
“Old age has its compensations. More than ever I see each day as a gift from God. It is also a time to reflect back on God’s goodness over the years and an opportunity to assure others that God truly is faithful to His promises.”
“You become excellent when you fly at a level that creates a wide gap between where you were before and where you are now. Fly like the eagle; the eagle flies as if it never remembered it was once an egg!”
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