“True freedom never comes until we fully realize that we don’t need to struggle to get from man what God freely gives us: love, acceptance, approval, security, worth, and value.
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
“Bear it in mind that tomorrow must also have its own brand of assignments. Shifting today’s work to tomorrow is an inevitable step towards massing up difficult tasks for yourself, whose risk of leading into failure is high.”
“There was within him a deep unexpressed conviction that all would be well, but that one
must not trust to this and still less speak about it, but must only attend to one's own work. And
he did his work, giving his whole strength to the task.”
“Winter came and the city [Chicago] turned monochrome -- black trees against gray sky above white earth. Night now fell in midafternoon, especially when the snowstorms rolled in, boundless prairie storms that set the sky close to the ground, the city lights reflected against the clouds”
“Just as airplane pilots must maintain contact with air traffic control towers, you and I must stay in touch with God—the one who sees the big picture of our lives and who orchestrates everything that involves us.
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