“character simply by listening to their conversation. The more loving our words and actions are toward others, the more loving and kind our thoughts will be.”
“(los grandes profesionales de la venta reproducen constantemente en sus mentes las presentaciones de éxito antes, durante, y después de las visitas).”
“By perceiving the end of those illusive ideas and statuses as real, see yourself as though you have already accomplished what you have had a revelation to do. Then go, make it happen.”
“We've been warned against offering the people of this nation false hope. But in the unlikely story that is America, there has never been anything false about hope.”
“You can either waltz boldly onto the stage of life and live the way you know your spirit is nudging you to, or you can sit quietly by the wall, receding into the shadows of fear and self-doubt.”
“I know when one door closes God will open up another door. What was meant for my harm God will use to my advantage. I’m not only coming out, I will come out better off than I was before.”
“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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