“like politics?” I was familiar with the question, a variant on the questions asked of me years earlier, when I’d first arrived in Chicago to work in low-income neighborhoods. It”
“It is the personalities back of a business which determine the measure of success the business will enjoy. Modify those personalities so they are more pleasing and more attractive to the patrons of the business and the business will thrive. In any of the great cities of the United States one may purchase merchandise of similar nature and price in scores of stores, yet you will find there is always one outstanding store which does more business than any of the others, and the reason for this is that back of that store is a man, or men, who has attended to the personalities of those who come in contact with the public. People buy personalities as much as merchandise, and it is a question if they are not influenced more by the personalities with which they come in contact than they are by the merchandise.
“The books or the music in which we thought the beauty was located
will betray us if we trust to them; it was not in them, it only came through them,and what came through them was longing.
These things—the beauty, the memory of our own past—are good images of what we
really desire; but if they are mistaken for the thing itself they turn into dumb idols,breaking the hearts of their worshippers.
For they are not the thing itself; they are only the scent of a flower we have not found, the echo of a tune we have not heard, news from a country we have never yet visited.”
“Some people seem to start their day on the “wrong foot.” They feel all right when they wake up, but as soon as something goes wrong, they lose their footing and walk with a “loser’s limp” the rest of the day. Once they are off to a bad start, it seems they never catch up.”
“The religious geniuses of all ages have been distinguished by this kind of religious feeling, which knows no dogma and no God conceived in man's image; so that there can be no church whose central teachings are based on it. Hence it is precisely among the heretics of every age that we find men who were filled with this highest kind of religious feeling and were in many cases regarded by their contemporaries as atheists, sometimes also as saints. Looked at in this light, men like Democritus, Francis of Assisi, and Spinoza are closely akin to one another.”
“You can’t see anything properly while your eyes are blurred with tears. You can’t, in most things, get what you want if you want it too desperately: anyway, you can’t get the best out of it.”
“It's not a question we ask ourselves enough, I think; as a country, we seem to be suffering from an empathy deficit. We wouldn't tolerate schools that don't teach, that are chronically underfunded and understaffed and underinspired, if we thought that the children in them were like our children. I believe a stronger sense of empathy would tilt the balance of our current politics in favor of those who are struggling. If we fail to help, we diminish ourselves.”
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