“When values, thoughts, feelings, and actions are in alignment, a person becomes focused and his character is strengthened. That allows a leader to lead himself successfully.”
“Compassion is a lifetime business. You can't say something like, "I will have compassion on Monday, Thursdays and Fridays only. But for the rest, I will be cruel". That is hypocrisy.”
“One of the most important things you can do as a leader is make sure you and your organization are delivering what you promised. The question I ask to make an assessment of this is “Did we exceed expectations?” This ensures my future success and that of my organization. The future is dim professionally for anyone who doesn’t exceed the expectations of customers or clients.”
“«Esta es la verdadera felicidad de la vida: ser usado para un propósito y poder reconocer su supremacía; ser una fuerza de la naturaleza en lugar de algo inconstante, un saco de males y lamentos, siempre quejándose de que el mundo no se ha dado a la tarea de hacerlo a uno feliz».”
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