“When you realize that people treat you according to how they see themselves rather than how you really are, you are less likely to be affected by their behavior. Your self-image will reflect who you are, not how you’re treated by others. You will not be riding an emotional roller roaster. This type of stability will have a tremendous effect on how you feel toward and deal with others. The key to successful relationships really gets down to responsibility. I am responsible for how I treat others. I may not be responsible for how they treat me, but I am responsible for my reaction to those who are difficult. I can’t choose how you’ll treat me, but I can choose how I will respond to you.”
“Several years ago on an extremely hot day, a crew of men were working on the road bed of the railroad when they were interrupted by a slow moving train. The train ground to a stop and a window in the last car— which incidentally was custom made and air conditioned—was raised. A booming, friendly voice called out, “Dave, is that you?” Dave Anderson, the crew chief called back, “Sure is, Jim, and it’s really good to see you.” With that pleasant exchange, Dave Anderson was invited to join Jim Murphy, the president of the railroad, for a visit. For over an hour the men exchanged pleasantries and then shook hands warmly as the train pulled out. Dave Anderson’s crew immediately surrounded him and expressed astonishment that he knew Jim Murphy, the president of the railroad, as a personal friend. Dave then explained that twenty-three years earlier he and Jim Murphy had started work at the railroad on the same day. One of the men, half jokingly and half seriously, asked Dave why he was still working out in the hot sun and Jim Murphy had gotten to be president. Rather wistfully, Dave explained, “Twenty-three years ago I went to work for $1.75 an hour and Jim Murphy went to work for the railroad.”
“I don’t think there is anyone who needs God’s help and grace as much as I do. Sometimes I feel so helpless and weak. I think that is why God uses me. Because I cannot depend on my own strength, I rely on Him twenty-four hours a day. If the day had even more hours, then I would need His help and grace during those hours as well.
“All the stories and descriptions of that time without exception peak only of the patriotism,
self-sacrifice, despair, grief, and heroism of the Russians. But in reality it was not like
that...The majority of the people paid no attention to the general course of events but were
influenced only by their immediate personal interests.”
“The starting point of high performance is for you to identify the key result areas of your work. Discuss them with your boss. Make a list of your most important output responsibilities, and make sure that the people above you, on the same level as you, and below you are in agreement with it. For”
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