“When two humans have lived together for many years it usually happens that each has tones of voice and expressions of face which are almost unendurably irritating to the other. Work on that. Bring fully into the consciousness of your patient that particular lift of his mother's eyebrows which he learned to dislike in the nursery, and let him think how much he dislikes it. Let him assume that she knows how annoying it is and does it to annoy - if you know your job he will not notice the immense improbability of the assumption. And, of course, never let him suspect that he has tones and looks which similarly annoy her. As he cannot see or hear himself, this easily managed.”
“Tell me the truth. When you were leaving prison after twenty-seven years and walking down that road to freedom, didn’t you hate them all over again?” And he said, “Absolutely I did, because they’d imprisoned me for so long. I was abused. I didn’t get to see my children grow up. I lost my marriage and the best years of my life. I was angry. And I was afraid, because I had not been free in so long. But as I got closer to the car that would take me away, I realized that when I went through that gate, if I still hated them, they would still have me. I wanted to be free. And so I let it go.”
“As new discoveries are made, new truths discovered and manners and opinions change with the change of circumstances, institutions must advance also to keep pace with the times.”
“It should be recognised as a crime (in reality it is a crime of the worst nature) for any parent to build inferiority complexes in the mind of a child through unnecessary criticism. Employers who understand human nature get the best there is out of people not by criticism but by constructive suggestion. Parents may accomplish the same results with their children. Criticism will plant fear or resentment in the human heart but it will not build love or affection.”
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