“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
“Honestly, I cannot understand what people mean when they talk about the freedom of the human will. I have a feeling, for instance, that I will something or other; but what relation this has with freedom I cannot understand at all. I feel that I will to light my pipe and I do it; but how can I connect this up with the idea of freedom? What is behind the act of willing to light the pipe? Another act of willing? Schopenhauer once said: Der Mensch kann was er will; er kann aber nicht wollen was er will (Man can do what he will but he cannot will what he wills).”
“Love your neighbor... and in doing so, do it as you love yourself! Take up the loads that will cause your neighbor a neck pain; don't put a heavy cross over his/her neck!”
“Here the Lord is saying to us, “If any of you is fainthearted, you will not be able to stand against the enemy.” A fainthearted person cannot take much. He has to have everything a certain way or he gives up and quits. He gets discouraged and depressed quickly. He gets his feelings hurt easily. Everything bothers him. He is touchy. If that describes you, I want you to know that you don't have to stay that way. The power of God is available to you to break that fainthearted spirit off your life.
“If thousand people say you can't, and you alone believe you can, you will make it happen! But if million people say you can, and you alone believe you can't, you can't make it happen. It all depends on you!”
“the Polish people be allowed to have a voice in the kind of govt. they want. Under the Yalta Pact the Soviets agreed they & others would be allowed to do this. The Soviets have never honored that promise.”
“Linda and I aren't one and one. We are two halves that make a whole -- two halves fitted together are more efficient than either half would ever be alone!”
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