“We are forced to fall back on fatalism as an explanation of irrational events (that is to say,
events the reasonableness of which we do not understand).”
“Grove encourages his people to work in small, autonomous work units in which everyone understands the system and their role in it. Each person contributes their knowledge, expertise and creativity. Team members are trained and motivated to produce to the best of their capacity. When crises arise, the team willingly puts in the extra time, energy and brain power to meet and beat the problems faced.”
“At the moment that we persuade a child, any child, to cross that threshold, that magic threshold into a library, we change their lives forever, for the better”
“Let us love one another, for love is from God; and he who loves [his fellowman] is born of God and is progressively coming to know and understand God.”
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