“The toughest thing about success is that you’ve got to keep on being a success. Talent is only a starting point in business. You’ve got to keep working that talent.”
“In every company which I have done strategic planning, the number-one value people choose is always integrity. The second values may be quality of products and services, caring about people, excellent customer service, profitability , innovation, entrepreneurship, and others. But integrity always comes first.”
“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
“A strict observance of the written laws is doubtless one of the highest virtues of a good citizen, but it is not the highest. The laws of necessity, of self-preservation, of saving our country when in danger, are of higher obligation. To lose our country by a scrupulous adherence to written law would be to lose the law itself, with life, liberty, property and all those who are enjoying them with us; thus absurdly sacrificing the end to the means.”
“Whatever may be conceded to the influence of refined education on minds of peculiar structure, reason and experience both forbid us to expect that national morality can prevail in exclusion of religious principle.”
“There’s a Bene Gesserit saying,” she said. “You have sayings for everything!” he protested. “You’ll like this one,” she said. “It goes: ‘Do not count a human dead until you’ve seen his body. And even then you can make a mistake.”
“As for me, the silence and the emptiness is so great, that I look and do not see, — Listen and do not hear — the tongue moves but does not speak … I want you to pray for me — that I let Him have free hand.”
“She was in that highly-wrought state when the reasoning powers act with great rapidity: the
state a man is in before a battle or a struggle, in danger, and at the decisive moments of life -
those moments when a man shows once and for all what he is worth, that his past was not
lived in vain but was a preparation for these moments.”
“He who is called to and set apart for the work of an evangelist is to devote his time and effort single-mindedly to this God-given task. He is not to be distracted by anything likely to deflect him from this. Persecution will not weaken his resolution. The persuasion of others will fall on deaf ears. Only the clear leading of God will cause him to change his ministry.”
“Let every youth take a leaf out of my book and make it a point to account for everything that comes into and goes out of his pocket, and like me he is sure to be a gainer in the end.”
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