“Encourage everyone you meet with a smile or compliment. Make them feel better when you leave their presence and they will always be glad to see you coming.”
“As a leader, you don't earn any points for failing in a noble cause. You don't get credit for being "right" as you bring the organization to a halt. Your success is measured by your ability to actually take the people where they need to go. But you can do that only if the people first buy into you as a leader. That's the reality of the Law of Buy-In.”
“I can think of only one remedy for this awful state of things—that educated men should make a point of travelling thirdclass and reforming the habits of the people, as also of never letting the railway authorities rest in peace, sending in complaints wherever necessary, never resorting to bribes or any unlawful means for obtaining their own comforts, and never putting up with infringements of rules on the part of anyone concerned.”
"The most utterly loathsome and coarse; I can't tell you. It's not unhappiness, or low spirits,
but much worse. As though everything that was good in me was all hidden away, and nothing
was left but the most loathsome.”
“To see, in some measure, like God. His love and His knowledge are not distinct from one another, nor from Him. We could almost say He sees because He loves, and therefore loves although He sees.”
“And there in the middle, high above Prechistensky Boulevard, amidst a scattering of stars
on every side but catching the eye through its closeness to the earth, its pure white light and
the long uplift of its tail, shone the comet, the huge, brilliant comet of 1812, that popular
harbinger of untold horrors and the end of the world. But this bright comet with its long, shiny
tail held no fears for Pierre. Quite the reverse: Pierre’s eyes glittered with tears of rapture as
he gazed up at this radiant star, which must have traced its parabola through infinite space at
speeds unimaginable and now suddenly seemed to have picked its spot in the black sky and
impaled itself like an arrow piercing the earth, and stuck there, with its strong upthrusting tail
and its brilliant display of whiteness amidst the infinity of scintillating stars. This heavenly body
seemed perfectly attuned to Pierre’s newly melted heart, as it gathered reassurance and
blossomed into new life.”
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