“There's no magic to the phrase radical Islam. It's a political talking point. It's not a strategy. And the reason I am careful about how I describe this threat has nothing to do with political correctness and everything to do with actually defeating extremism. Groups like ISIL and al-Qaeda want to make this war a war between Islam and America or between Islam and the west. They want to claim that they are the true leaders of over a billion Muslims around the world who reject their crazy notions. They want us to validate them by implying that they speak for those billion plus people. That they speak for Islam. That's their propaganda. That's how they recruit. And if we fall into the trap of painting all Muslims with a broad brush and imply that we are at war with an entire religion, then we are doing the terrorist's work for them.”
“We are not enemies, but friends. We must not be enemies. Though passion may have strained it must not break our bonds of affection. The mystic chords of memory, stretching from every battlefield and patriot grave to every living heart and hearthstone all over this broad land, will yet swell the chorus of the Union, when again touched, as surely they will be, by the better angels of our nature.”
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
“The way you SEE your life SHAPES your life.
How you define life determines your destiny. Your perspective will influence how you invest your time, spend your money, use your talents, and value your relationships.”
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