“I was raised to believe that God has a plan for everyone and that seemingly random twists of fate are all a part of His plan. My mother—a small woman with auburn hair and a sense of optimism that ran as deep as the cosmos—told me that everything in life happened for a purpose. She said all things were part of God’s Plan, even the most disheartening setbacks, and in the end, everything worked out for the best. If something went wrong, she said, you didn’t let it get you down: You stepped away from it, stepped over it, and moved on. Later on, she added, something good will happen and you’ll find yourself thinking—“If I hadn’t had that problem back then, then this better thing that did happen wouldn’t have happened to me.”
“Forgiveness is one of the most beautiful words in the human vocabulary. How much pain and unhappy consequences could be avoided if we all learned the meaning of this word!”
“what gets rewarded gets done. If you praise and honor the people who epitomize the values of the team, those values get embraced and upheld by other members of the team. There is no better reinforcement.”
“Henri Nouwen said, “In order to be of service to others we have to die to them; that is, we have to give up measuring our meaning and value with the yardstick of others…. thus we become free to be compassionate.” When you base your worth and identity on your relationship to Christ, you are freed from the expectations of others, and that allows you to really serve them best.”
“For a team to succeed, responsibility must go down deep into the organization, down to the roots. Getting that to happen requires a leader who will delegate responsibility and authority to the team. Stephen Covey remarked, “People and organizations don’t grow much without delegation and completed staff work, because they are confined to the capacities of the boss and reflect both personal strengths and weaknesses.” Good leaders seldom restrict their teams; they release them.”
“Those joys were so small that they passed unnoticed, like gold in sand, and at bad
moments she could see nothing but the pain, nothing but sand; but there were good moments
too when she saw nothing but the joy, nothing but gold.”
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