“[Repentance] means unlearning all the self-conceit and self -will that we have been training ourselves into... It means killing part of yourself, under-going a kind of death.”
“half of our happiness is determined by factors other than biology. Ten percent is connected to “life circumstances” and the other 40 percent is dependent on our life decisions.
“Tell the truth. If you tell the truth all the time you don't have to worry three months down the line about what you said three months earlier. Truth is always the truth. You won't have to complicate your life by trying to cover up.”
“the resilience they had both displayed, the same stubborn strength that had lifted them out of bad circumstances. Except in Auma I had also sensed a willingness to put the past behind her, a capacity to somehow forgive, if not necessarily forget.”
“Si el vendedor se siente atemorizado o abrumado por el posible cliente, llevar a cabo una presentación eficaz es tremendamente difícil. El vendedor que piensa: ¿Quién soy yo para decirle a esta persona que mis productos o servicios le van a ayudar?, no conseguirá el nivel de entusiasmo, fuerza y confianza necesarios para triunfar.”
“Everybody knows that it makes no sense that you send a kid to the emergency room for a treatable illness like asthma. They end up taking up a hospital bed. It costs when, if you, they just gave, you gave, treatment early, and they got some treatment, and uhhh a breathalyzer, or uhh, an inhalator, not a breathalyzer...”
“Am I ever angry or frustrated? I only feel angry sometimes when I see waste, when things that we waste are what people need, things that would save them from dying. Frustrated? No, never.”
“Historians will probably call our era “the age of anxiety.” Anxiety is the natural result when our hopes are centered in anything short of God and His will for us.”
“It is, in fact, nothing short of a miracle that the modern methods of instruction have not yet entirely strangled the holy curiosity of inquiry; for this delicate little plant, aside from stimulation, stands mainly in need of freedom. Without this it goes to wrack and ruin without fail.”
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