“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
“No one ever told me that grief felt so like fear. I am not afraid, but the sensation is like being afraid. The same fluttering in the stomach, the same restlessness, the yawning. I keep on swallowing.”
“This was bad grammar of course, but that is how beavers talk when they are excited; I mean, in Narnia--in our world they usually don't talk at all.
- The Lion, The Witch, and the Wardrobe”
“A wound in the soul, coming from the rending of the spiritual body, strange as it may seem,
gradually closes like a physical wound. And once a deep wound heals over and the edges
seem to have knit, a wound in the soul, like a physical wound, can be healed only by the force
of life pushing up from inside.This was the way Natasha's wound healed. She thought her life was over. But suddenly her
love for her mother showed her that the essence of life - love - was still alive in her. Love
awoke, and life awoke.”
“We must face honestly the toll that anger and bitterness take on our lives. They are our enemies! The Bible says, “An angry person stirs up dissension, and a hot-tempered one commits many sins.”
“Satan wants to lure us into his traps, and he knows exactly what kind of “bait” will appeal to us. He knows what we’re like, and he will attack us exactly where we are the weakest.”
“If you get a second chance, grab it with the first and second hands. Never let it go till all is done and done well. Second chances come with the last graces!”
“The Fremen were supreme in that quality the ancients called “spannungsbogen”—which is the self-imposed delay between desire for a thing and the act of reaching out to grasp that thing. —FROM “THE WISDOM OF MUAD’DIB” BY THE PRINCESS IRULAN”
“[T]he artillery of the press has been leveled against us, charged with whatsoever its licentiousness could devise or dare. These abuses of an institution so important to freedom and science are deeply to be regretted...”
Make sure you have searched the entire quotes and
the quote doesn't exist before adding as new quote!
Make sure you have an account and you are signed
in before submitting a quote!
Popular tags
Contact Us
Send us a mail and we will get in touch with you soon!
