“Come si può mettere la Nona di Beethoven in un diagramma cartesiano? Ci sono delle realtà che non sono quantificabili. L'universo non è i miei numeri: è pervaso tutto dal mistero. Chi non ha il senso del mistero è un uomo mezzo morto.”
“People say there are two kinds of learning: experience, which is gained from your own mistakes, and wisdom, which is learned from the mistakes of others.”
“One of the most important things you can do as a leader is make sure you and your organization are delivering what you promised. The question I ask to make an assessment of this is “Did we exceed expectations?” This ensures my future success and that of my organization. The future is dim professionally for anyone who doesn’t exceed the expectations of customers or clients.”
“One must divide one's time between politics and equations. But our equations are much more important to me, because politics is for the present, while our equations are for eternity.”
“There is in each of us an ancient force that takes and an ancient force that gives. A man finds little difficulty facing that place within himself where the taking force dwells, but it’s almost impossible for him to see into the giving force without changing into something other than man. For a woman, the situation is reversed…These things are so ancient within us…that they’re ground into each separate cell of our bodies…It’s as easy to be overwhelmed by giving as by taking.”
“When two humans have lived together for many years it usually happens that each has tones of voice and expressions of face which are almost unendurably irritating to the other. Work on that. Bring fully into the consciousness of your patient that particular lift of his mother's eyebrows which he learned to dislike in the nursery, and let him think how much he dislikes it. Let him assume that she knows how annoying it is and does it to annoy - if you know your job he will not notice the immense improbability of the assumption. And, of course, never let him suspect that he has tones and looks which similarly annoy her. As he cannot see or hear himself, this easily managed.”
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