“It's excellence in leadership when everyone wants to manufacture a black shoe and you manufacture a designer black shoe with gold medal on top. Do something new; do something better!”
“These others, they have treated you badly. They are just too lazy to work for themselves.’ And you know what he would say to me? He would say, ‘How do you know that man does not need this small thing more than me?”
“One of my greatest lessons has been to fully understand that what looks like a dark patch in the quest for success is the universe pointing you in a new direction. Anything can be a miracle, a blessing, an opportunity if you choose to see it that way.”
“The struggle may go on much, much longer than you could ever imagine. By the time you get to the end of the fight you can barely hold on. You wonder if you’re crazy for holding on. You’ve been battling so long that you’re worn out. You hope for a stroke of luck. You pray for a bit of divine favor. You look for encouragement and search for compassion and understanding; but mostly, you look for relief. When you’re deep in battle, what you need is strength to keep going, even when it looks like nothing is going to happen.”
“Anna Arkadyevna read and understood, but it was distasteful to her to read, that it, to
follow the reflection of other people's lives. She had too great a desire to live herself.”
“God knows best, and His timing is always exactly right. The fact that I don’t feel ready to deal with something in my life doesn’t mean that I’m not ready. God’s timing is perfect, and His ways are not our ways, but they are higher and better than our ways
“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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