“people don’t function like machines. They have feelings. They think. They have problems, hopes, and dreams. Though people can be managed, they would much rather be led. And when they are led, they perform at a much higher level.”
“One of the most important things you can do as a leader is make sure you and your organization are delivering what you promised. The question I ask to make an assessment of this is “Did we exceed expectations?” This ensures my future success and that of my organization. The future is dim professionally for anyone who doesn’t exceed the expectations of customers or clients.”
“It’s all right to tell a man to lift himself by his own bootstraps, but it is cruel jest to say to a bootless man that he ought to lift himself by his own bootstraps.”
“Although we do not always have the power to change every unpleasant circumstance in our lives, we do have the power to change our outlook. We can look out at life from our inmost being with our hearts filled with positive thoughts and attitudes, or we can respond as Charlie did—allowing the events of life to shape our thoughts and attitudes. This is a decision that only we can make—no one can make it for us!”
“knowledge alone is not power. Knowledge has value only in the hands of someone who has the ability to think well. People must learn how to think well to achieve their dreams and to reach their potential.”
“There is one weakness in people for which there is no remedy. It is the universal weakness of LACK OF AMBITION! Persons, especially salaried people, who schedule their spare”
“Pigmentation was a quick and convenient way of judging a person. One of us, Dr. Martin Luther King, Jr., once proposed we instead judge people by the content of their character. He was shot.”
“Leadership is an art expressed by the demonstration of characters worthy of immitation, emulation and inspiration. It is neither a title nor a postion.”
“Never turn your back to those who have faced your problems on your behalf. Never shut your mouth on those who have opened their hearts to receive you!”
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