“Por favor, no pierdas tu tiempo ni el de tus clientes explicándoles lo que es el producto. Cuéntales lo que el producto puede hacer por ellos y por qué.”
“Everything is determined, the beginning as well as the end, by forces over which we have no control. It is determined for the insect, as well as for the star. Human beings, vegetables, or cosmic dust, we all dance to a mysterious tune, intoned in the distance by an invisible piper.”
“He knew when to compromise. Yet he never compromised his principles. He was a militant. Yet a militant who knew how to plan, assess concrete situations and emerge with rational solutions to problems.”
“A man who has lived in many places is not likely to be deceived by the local errors of his native village; the scholar has lived in many times and is therefore in some degree immune from the great cataract of nonsense that pours from the press and the microphone of his own age.”
“The very fact that God has placed a certain soul in our way is a sign that God wants us to do something for him or her. It is not chance; it has been planned by God. We are bound by conscience to help him or her.”
“The time when there is nothing at all in your soul except a cry for help may be just that time when God can't give it: you are like the drowning man who can't be helped because he clutches and grabs. Perhaps your own reiterated cries deafen you to the voice you hoped to hear.”
“No one ever told me that grief felt so like fear. I am not afraid, but the sensation is like being afraid. The same fluttering in the stomach, the same restlessness, the yawning. I keep on swallowing.”
“You can’t see anything properly while your eyes are blurred with tears. You can’t, in most things, get what you want if you want it too desperately: anyway, you can’t get the best out of it.”
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