“Bold people dance happily when they are confronted with life’s adventures... they see themselves going through with smiles... Give no excuse for being a coward. Be bold!”
“Imagine yourself as a living house. God comes in to rebuild that house. At first, perhaps, you can understand what He is doing. He is getting the drains right and stopping the leaks in the roof and so on; you knew that those jobs needed doing and so you are not surprised. But presently He starts knocking the house about in a way that hurts abominably and does not seem to make any sense. What on earth is He up to? The explanation is that He is building quite a different house from the one you thought of - throwing out a new wing here, putting on an extra floor there, running up towers, making courtyards. You thought you were being made into a decent little cottage: but He is building a palace. He intends to come and live in it Himself.”
“My father taught me to work, but not to love it. I never did like to work, and I don't deny it. I'd rather read, tell stories, crack jokes, talk, laugh -- anything but work.”
“The boarded-up homes, the decaying storefronts, the aging church rolls, kids from unknown families who swaggered down the streets - loud congregations of teenage boys, teenage girls feeding potato chips to crying toddlers, the discarded wrappers tumbling down the block - all of it whispered painful truths.”
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
“But length of days with an evil heart is only length of misery and already she begins to know it. All get what they want; they do not always like it.”
“Here. All of you. And you, doorkeeper. No one is to be let out of the house today. And anyone I catch talking about this young lady will be first beaten to death and then burned alive and after that be kept on bread and water for six weeks. There.”
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