“«En el control de calidad no nos preocupa el producto, nos preocupa el proceso. Si el proceso es correcto, el producto está garantizado». Lo mismo se aplica a la integridad: garantiza la credibilidad.”
“Then came the Butlerian Jihad—two generations of chaos. The god of machine-logic was overthrown among the masses and a new concept was raised: “Man may not be replaced.” Those”
“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
“remember that the moment you reduce the statement of your desire, and a plan for its realization, to writing, you have actually taken the first of a series of steps, which will enable you to convert the thought into its physical counterpart.”
“You are what you are and where you are because of what has gone into your mind; you change what you are and where you are by changing what goes into your mind.”
“What shall I do, then, with Jesus who is called
the Christ?” (Matthew 27:22 NIV). This is the most important question that has ever been asked. It is also the question you must ask yourself.”
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