“Don’t lose yourself in the process of caring for others. Don’t overdo it as if you don’t need any care to give to yourself. It’s true, you are special too!”
“Successful people do daily what unsuccessful people do occasionally. They practice daily disciplines. They implement systems for their personal growth. They make it a habit to maintain a positive attitude
“Disappointment over love affairs, generally has the effect of driving men to drink, and women to ruin; and this, because most people never learn the art of transmuting their strongest emotions into dreams of a constructive nature.”
“When we first got married, we made a pact. It was this: In our life together, it was decided I would make all of the big decisions and my wife would make all of the little decisions. For fifty years, we have held true to that agreement. I believe that is the reason for the success in our marriage. However, the strange thing is that in fifty years, there hasn’t been one big decision.”
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
“A person who is of fixed mind in a small matter can be so even in a big matter. If he is asked to make an ellipsoid of clay and concentrate on it, he would do so. In trying to concentrate on any object, one is likely to be distracted by all manner of troublesome thoughts. A person to whom this happens may be described as one whose intellect is not fixed on one aim. One who would succeed in the yoga of works must be of a fixed mind in small matters as well as big.”
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