“Si el vendedor se siente atemorizado o abrumado por el posible cliente, llevar a cabo una presentación eficaz es tremendamente difícil. El vendedor que piensa: ¿Quién soy yo para decirle a esta persona que mis productos o servicios le van a ayudar?, no conseguirá el nivel de entusiasmo, fuerza y confianza necesarios para triunfar.”
“We have, it seems, shut the poor out of our minds and driven them from the mainstream of our society. We have allowed the poor to become invisible, and we have become angry when they make their presence felt. But just as nonviolence has exposed the ugliness of racial injustice, we must now find ways to expose and heal the sickness of poverty—not just its symptoms, but its basic causes.”
“Good things happen to a team when a player takes the place where he adds the most value. Great things happen when all the players on the team take the role that maximizes their strengths—their talent, skill, and experience.”
“What freedom am I being offered while the organization of the people remains banned? Only free men can negotiate. A prisoner cannot enter into contracts,”
“Without a clear purpose you have no foundation on which you base decisions, allocate your time, and use your resources. You will tend to make choices based on circumstances, pressures, and your mood at that moment. People who don’t know their purpose try to do too much — and that causes stress, fatigue, and conflict.”
“The Pilgrims had vision and hope because they lived in the dimension of eternity. Their strength of spirit was forged by a personal faith in God, by tough discipline, and by regular habits of devotion.”
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