“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
“Many people who became successful were once first time global failures. But because they didn't give up on their dreams, failure could not sink them. They triumphed at last!”
“Don’t predict the condition of the entire day by the state of the morning. You don’t judge a book by its cover. A cloudy morning is no guarantee for a rainy day!”
“Do all the good you can, By all the means you can, In all the ways you can, In all the places you can, At all the times you can, To all the people you can, As long as ever you can.”
“Walking and talking are two very great pleasures, but it is a mistake to combine them. Our own noise blots out the sounds and silences of the outdoor world; and talking leads almost inevitably to smoking, and then farewell to nature as far as one of our senses is concerned. The only friend to walk with is one who so exactly shares your taste for each mood of the countryside that a glance, a halt, or at most a nudge, is enough to assure us that the pleasure is shared.”
“I am bold to Say that neither you nor I, will live to See the Course which 'the Wonders of the Times' will take. Many Years, and perhaps Centuries must pass, before the current will acquire a Settled direction... yet Platonic, Pythagoric, Hindoo, and cabalistic Christianity, which is Catholic Christianity, and which has prevailed for 1,500 years, has received a mortal wound, of which the monster must finally die. Yet so strong is his constitution, that he may endure for centuries before he expires.
“Jangan mencari yang besar-besar, cukup mengerjakan yang kecil-kecil dengan cinta yang besar. Makin kecil yang kita hadapi harus makin besar cinta yang kita berikan”
“A man of vision cannot question his potentials. He does not doubt his capabilities. He keeps going because he had seen himself gone already in his visions.”
“These joys were so trifling as to be as imperceptible as grains of gold among the sand, and
in moments of depression she saw nothing but the sand; yet there were brighter moments
when she felt nothing but joy, saw nothing but the gold.”
“If you are a true Christian . . .you will reveal through your daily life the fruit of the Spirit . . .and all the other Christian virtues which round out a Christlike personality.”
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