“capítulo quinze A lei da vitória Líderes descobrem uma forma de a equipe vencer Você já pensou sobre o que diferencia os líderes que vencem dos que sofrem derrotas? O que é preciso para tornar uma equipe vencedora? É difícil identificar”
“I observed that most global achievers were first time global failures. It means, when you fail at your first attempt, perhaps that is the beginning of global influence. Don't give up. Dress up and go to work!”
“I’d learned a few lessons about negotiating: You’re unlikely to ever get all you want; you’ll probably get more of what you want if you don’t issue ultimatums and leave your adversary room to maneuver; you shouldn’t back your adversary into a corner, embarrass him, or humiliate him; and sometimes the easiest way to get some things done is for the top people to do them alone and in private.”
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