“Happiness is often elusive and fleeting. There are three elements that, when combined, always result in happiness. Like a three-legged stool, they work in tandem. Any two of the three”
“Natasha, with a vigorous turn from her heel on to her toe, walked over to the middle of the
room and stood still... Natasha took the first note, her throat swelled, her bosom heaved, a
serious expression came into her face. She was thinking of no one and of nothing at that
moment, and from her smiling mouth poured forth notes, those notes that anyone can produce
at the same intervals, and hold for the same length of time, yet a thousand times leave us
cold, and the thousand and first time they set us thrilling and weeping.”
“Sociologists tell us that even the most introverted individual will influence ten thousand other people during his or her lifetime! This amazing statistic was shared with me by my associate Tim Elmore.”
“I do not pretend to understand the moral universe; the arc is a long one, my eye reaches but little ways; I cannot calculate the curve and complete the figure by the experience of sight, I can divine it by conscience. And from what I see I am sure it bends towards justice.”
“The Bible is a guidebook, leading men [and women] to God in a personal faith. Like a map or guidebook, it will show you the way, but you must take it one step at a time.”
“Individuals score points, but teams win games. This is true in athletic events and in life. If you make it in life, your “team” of parents, teachers, ministers, etc., will have played a major role in your success.”
“If you get a second chance, grab it with the first and second hands. Never let it go till all is done and done well. Second chances come with the last graces!”
“Every one who is seriously involved in the pursuit of science becomes convinced that a spirit is manifest in the laws of the Universe-a spirit vastly superior to that of man, and one in the face of which we with our modest powers must feel humble.”
“The old oak, utterly transformed, draped in a tent of sappy dark green, basked faintly,
undulating in the rays of the evening sun. Of the knotted fingers, the gnarled excrecenses, the
aged grief and mistrust- nothing was to be seen. Through the rough, century-old bark, where
there were no twigs, leaves had burst out so sappy, so young, that is was hard to believe that
the aged creature had borne them. "Yes, that is the same tree," thought Prince Andrey, and all
at once there came upon him an irrational, spring feeling of joy and renewal. All the best
moments of his life rose to his memory at once. Austerlitz, with that lofty sky, and the dead,
reproachful face of his wife, and Pierre on the ferry, and the girl, thrilled by the beauty of the
night, and that night and that moon- it all rushed at once into his mind.”
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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