“No one can understand that mysterious thing we call influence . . . yet . . . everyone of us continually exerts influence, either to heal, to bless, to leave marks of beauty; or to wound, to hurt, to poison, to stain other lives.”
“The Law of the Garbage Truck,” was this: “Many people are like garbage trucks. They run around full of garbage, full of frustration, full of anger, and full of disappointment. As their garbage piles up, they look for a place to dump it. And if you let them, they’ll dump it on you. So when someone wants to dump on you, don’t take it personally. It doesn’t have anything to do with you. Just smile, wave, wish them well, and move on. Believe me, you’ll be happier.”
“Based on your current results, what changes are you going to have to make to ensure that your products and services of tomorrow are exactly what the customers will be wanting at that time?”
“What does it matter to the dead, the orphans, and the homeless whether the mad destruction is wrought under the name of totalitarianism or the holy name of liberty or democracy?”
“When we are placed in a set of circumstances where we have to take initiative and be creative, some of us find it hard to transition. Those people have been trained not to think but to obey orders. They are slaves to the training, unconsciously pledging allegiance to the average. Mentally they recite from the manual of mediocrity.”
“A world is supported by four things….” She held up four big-knuckled fingers. “…the learning of the wise, the justice of the great, the prayers of the righteous and the valor of the brave. But all of these are as nothing….” She closed her fingers into a fist. “…without a ruler who knows the art of ruling. Make that the science of your tradition!”
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