“My own idea, for what it is worth, is that all sadness which is not either arising from the repentance of a concrete sin and hastening towards concrete amendment or restitution, or else arising from pity and hastening to active assistance, is simply bad; and I think we all sin by needlessly disobeying the apostolic injunction to 'rejoice' as much as by anything else.
Humility, after the first shock, is a cheerful virtue.”
“The strongest people are people who faced the toughest situations in life. People who are defeated by the toughest battles are stronger than those who have won by using the escape route!”
“Pain and suffering have come into your life, but remember pain, sorrow, suffering are but the kiss of Jesus - a sign that you have come so close to Him that He can kiss you.”
“The majority of people are ready to throw their aims and purposes overboard, and give up at the first sign of opposition or misfortune. A few carry on despite all opposition, until they attain their goal. These few are the Fords, Carnegies, Rockefellers, and Edisons.”
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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